Data removal request

Request removal of your data

Ask Pool Predictor Pro (by Insight Solutions LLC) to permanently delete your account and all of your data. Requests are usually actioned within a few days, and no later than 30 days.

The fastest way is in the app: Settings → Account → "Delete my account and data" → confirm. It takes effect immediately, with nothing to wait for.

By email

If you can't open the app, for example because you've already uninstalled it, email us instead:

Email a removal request

Send it from the address on your account, with the subject "Delete my account", so we can verify who you are. If you're writing from a different address, tell us which account email to remove.

What to expect

Cancel your subscription separately

Deleting your account does not cancel a subscription. Only Google Play can do that. Cancel it in the Play Store under Payments & subscriptions → Subscriptions, otherwise billing continues.

Prefer to delete only your pool data and keep your account? See Delete Your Data for both options.

Last updated: 22 September 2026